Delete your account

 

Customers and drivers can delete their account in either of these ways:

• In the app: go to Settings, then Delete Account.
• If you can’t sign in: go to https://app.ashfordcabplus.co.uk/delete-account, enter the email address on your account, and we’ll email you a one-time link, valid for 24 hours, to confirm.

What is deleted: your account, saved addresses, messages and ratings. Bookings are kept only with your name, phone number, email, addresses and notes removed (date, fare, distance, payment type, status, vehicle type and postcode areas), for business and tax records.

Drivers with an open or accepted job need to finish or hand over the job first.

For any other request, email booking@ashfordcabplus.co.uk.